Last updated: 2026-07-12
The Japanese version of this legal notice is the authoritative text. This page is a reference translation; in case of any discrepancy, the Japanese version shall prevail.
As the Service is a digital service, returns are not accepted due to its nature. ■ Cancellation and refunds for the SaaS plan - You may cancel at any time via the subscription management screen (Stripe customer portal) or the contact desk below. - After cancellation, the Service remains available until the end of the billing period already paid for. No charges will be incurred from the next renewal date onward. - Fees already paid will not be refunded on a pro-rated (daily or monthly) basis, even if you cancel partway through a billing period. - If, due to causes attributable to the Company, a material failure prevents any use of the Service for a substantial part of a billing period, the Company will, upon consultation, refund all or part of the fees corresponding to that period or take other appropriate measures. - Nothing in this section limits any rights granted to you under applicable laws. ■ Cancelling an application An application may be cancelled at any time before payment is completed. After payment is completed, the cancellation procedure above applies. ■ Success-fee employment placement services This notice covers the SaaS plan service agreement concluded on this website. Success-fee employment placement services are provided under a separate placement agreement concluded individually between you and the Company, and conditions such as fees and refunds (refunds upon a candidate's early resignation) are governed by that agreement and the fee schedule filed under the Employment Security Act.
For inquiries regarding this notice, please contact us via the inquiry form below or by email. TSUNAGU Co., Ltd.
Email: contact@tsunaguinc.co.jp